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  <title>Missouri Attorney General Consumer Protection News</title>
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  <description>Official Consumer Protection news issued by the Missouri Attorney General's Office.</description>
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<item><title><![CDATA[Credit problems, phishing scams, car issues top list of consumer complaints to Attorney General’s Office]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Credit_problems_phishing_scams_car_issues_top_list_of_consumer_complaints_to_Attorney_General_s_Office/</guid><link>http://ago.mo.gov/newsreleases/2008/Credit_problems_phishing_scams_car_issues_top_list_of_consumer_complaints_to_Attorney_General_s_Office/</link><description><![CDATA[The Attorney General’s Office has released its Top 10 list of consumer complaints for 2008, and it has a familiar look. Complaints about financing, credit and debt collection were the number one category of complaints filed, as they were in 2007. The Consumer Protection Division this year received more than 120,000 calls, letters, e-mails and online complaints in 2008.
The second-highest category of complaints was scams and fraud, phishing attacks and foreign lotteries. Category number three involved car issues – new and used car buying, title problems and car repairs.]]></description><pubDate>Wed, 31 Dec 2008 14:00:00 GMT</pubDate></item><item><title><![CDATA[Attorney General’s Office recovers record $9.5 million in consumer restitution in 2008 through mediation]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Attorney_General_s_Office_recovers_record_9_5_million_in_consumer_restitution_in_2008_through_mediation/</guid><link>http://ago.mo.gov/newsreleases/2008/Attorney_General_s_Office_recovers_record_9_5_million_in_consumer_restitution_in_2008_through_mediation/</link><description><![CDATA[Consumers who filed complaints with the Attorney General’s Office in 2008 got back a record $9,501,221 in restitution through informal mediation. The Consumer Protection Division’s recovery for 2008 breaks the record of $9.3 million set in 2007. Since 1993, the Attorney General’s Office has returned more than $51 million to consumers through informal mediation efforts.]]></description><pubDate>Tue, 30 Dec 2008 14:17:27 GMT</pubDate></item><item><title><![CDATA[Preliminary injunction prevents homebuilder accused of fraud from doing business while AG lawsuit is pending]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Preliminary_injunction_prevents_homebuilder_accused_of_fraud_from_doing_business_while_AG_lawsuit_is_pending/</guid><link>http://ago.mo.gov/newsreleases/2008/Preliminary_injunction_prevents_homebuilder_accused_of_fraud_from_doing_business_while_AG_lawsuit_is_pending/</link><description><![CDATA[The Franklin County Circuit Court has entered an order against homebuilder Jason Woods that prevents him from doing any home repair or construction in Missouri while a lawsuit brought by the Attorney General’s Office is pending. The consent preliminary injunction was entered by Circuit Judge Cindy Eckelkamp on Dec. 15.]]></description><pubDate>Wed, 17 Dec 2008 17:49:13 GMT</pubDate></item><item><title><![CDATA[Missouri to receive $150,000 in nationwide settlement with Florida dietary supplement producer over false claims]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Missouri_to_receive_150_000_in_nationwide_settlement_with_Florida_dietary_supplement_producer_over_false_claims/</guid><link>http://ago.mo.gov/newsreleases/2008/Missouri_to_receive_150_000_in_nationwide_settlement_with_Florida_dietary_supplement_producer_over_false_claims/</link><description><![CDATA[A Florida-based company that made unsubstantiated and unlawful claims in marketing dietary supplements will cease the practice and pay the state of Missouri $150,000 under a consent judgment obtained today by the Attorney General’s Office. Missouri was part of a $7 million nationwide settlement with Airborne Health, Inc. of Bonita Springs, Fla.,that involved 32 states and the District of Columbia.]]></description><pubDate>Tue, 16 Dec 2008 16:53:40 GMT</pubDate></item><item><title><![CDATA[Missouri to receive $488,878 in nationwide settlement with Mattel over sale of toys containing excessive lead paint]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Missouri_to_receive_488_878_in_nationwide_settlement_with_Mattel_over_sale_of_toys_containing_excessive_lead_paint/</guid><link>http://ago.mo.gov/newsreleases/2008/Missouri_to_receive_488_878_in_nationwide_settlement_with_Mattel_over_sale_of_toys_containing_excessive_lead_paint/</link><description><![CDATA[Toy manufacturer Mattel and its subsidiary Fisher Price will implement stringent procedures to avoid manufacturing products with lead paint and pay the state of Missouri $488,878 under a consent judgment obtained today by the Attorney General’s Office. Missouri was part of the executive committee that negotiated the $12 million nationwide settlement involving 42 states, filed today in Cole County Circuit Court.]]></description><pubDate>Mon, 15 Dec 2008 17:13:20 GMT</pubDate></item><item><title><![CDATA[Attorney General’s Office reminds Missourians to give wisely to charities this holiday season]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Attorney_General_s_Office_reminds_Missourians_to_give_wisely_to_charities_this_holiday_season/</guid><link>http://ago.mo.gov/newsreleases/2008/Attorney_General_s_Office_reminds_Missourians_to_give_wisely_to_charities_this_holiday_season/</link><description><![CDATA[Consumers need to do their homework before contributing money to charities, especially between now and the end of the year – that’s the advice from the Attorney General’s Office. December is typically a big month for charitable contributions, with many nonprofits depending on year-end contributions and stepping up fundraising efforts.]]></description><pubDate>Mon, 15 Dec 2008 15:18:24 GMT</pubDate></item><item><title><![CDATA[Scam artists targeting bank customers in Cass County with phone scam, Attorney General’s Office warns]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Scam_artists_targeting_bank_customers_in_Cass_County_with_phone_scam_Attorney_General_s_Office_warns/</guid><link>http://ago.mo.gov/newsreleases/2008/Scam_artists_targeting_bank_customers_in_Cass_County_with_phone_scam_Attorney_General_s_Office_warns/</link><description><![CDATA[The Missouri Attorney General’s Office says Cass County residents are receiving phone calls that appear to be from the Community Bank of Raymore, but actually are from identity thieves. An official-sounding phone call says the customer’s debit card account has been compromised, then asks for personal bank account information.]]></description><pubDate>Wed, 10 Dec 2008 18:50:35 GMT</pubDate></item><item><title><![CDATA[Consumers should shop online with care this holiday season]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Consumers_should_shop_online_with_care_this_holiday_season/</guid><link>http://ago.mo.gov/newsreleases/2008/Consumers_should_shop_online_with_care_this_holiday_season/</link><description><![CDATA[The Attorney General’s Office is reminding consumers that while there are bargains and wide selections to be found on the Internet this holiday season, there are also risks involved with online shopping.]]></description><pubDate>Tue, 02 Dec 2008 16:10:05 GMT</pubDate></item><item><title><![CDATA[Attorney General’s Office urges parents to check ratings before purchasing computer or video games for kids this holiday season]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Attorney_General_s_Office_urges_parents_to_check_ratings_before_purchasing_computer_or_video_games_for_kids_this_holiday_season/</guid><link>http://ago.mo.gov/newsreleases/2008/Attorney_General_s_Office_urges_parents_to_check_ratings_before_purchasing_computer_or_video_games_for_kids_this_holiday_season/</link><description><![CDATA[As the holiday season approaches, the Missouri Attorney General’s Office is urging parents and other consumers to check the Entertainment Software Rating Board (ESRB) rating before purchasing computer or video games as gifts.]]></description><pubDate>Wed, 19 Nov 2008 14:03:14 GMT</pubDate></item><item><title><![CDATA[Attorney General’s Office warns of scams involving tickets for Presidential inauguration]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Attorney_General_s_Office_warns_of_scams_involving_tickets_for_Presidential_inauguration/</guid><link>http://ago.mo.gov/newsreleases/2008/Attorney_General_s_Office_warns_of_scams_involving_tickets_for_Presidential_inauguration/</link><description><![CDATA[The Attorney General’s Office says consumers hoping to attend Inauguration Day ceremonies in Washington, D.C., need to be on the lookout for scam artists. One consumer in the St. Louis area has already reported being contacted by someone offering tickets to the Jan. 20 festivities for $1,700 each. Consumers have also found tickets for sale online.]]></description><pubDate>Wed, 12 Nov 2008 16:03:14 GMT</pubDate></item><item><title><![CDATA[Attorney General to seniors: watch for scams, bad deals with Medicare drug plans]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Attorney_General_to_seniors_watch_for_scams_bad_deals_with_Medicare_drug_plans/</guid><link>http://ago.mo.gov/newsreleases/2008/Attorney_General_to_seniors_watch_for_scams_bad_deals_with_Medicare_drug_plans/</link><description><![CDATA[The Attorney General’s Office has some advice for Missouri seniors on Medicare, who soon will have the chance to make changes to their Medicare prescription drug coverage. Enrollees subscribing to Medicare Part D will have the chance switch drug plans during the annual open enrollment period from Nov. 15 through the end of the year.]]></description><pubDate>Fri, 07 Nov 2008 15:04:18 GMT</pubDate></item><item><title><![CDATA[Attorney General Nixon marks National Adoption Month, offers publication for prospective parents]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Attorney_General_Nixon_marks_National_Adoption_Month_offers_publication_for_prospective_parents/</guid><link>http://ago.mo.gov/newsreleases/2008/Attorney_General_Nixon_marks_National_Adoption_Month_offers_publication_for_prospective_parents/</link><description><![CDATA[November is National Adoption Month, and Attorney General Jay Nixon has a publication available for parents considering adopting a child. The brochure, Welcome Home, describes the legal issues involved with adoption, whether it’s domestic, foster care, stepparent or international.]]></description><pubDate>Thu, 06 Nov 2008 14:03:05 GMT</pubDate></item><item><title><![CDATA[Nixon obtains $75,000 settlement with Texas charity clothing business over telephone harassment of Missourians]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/AVC_with_Charity_Clothing_owner_Richard_Ferrer_Westrop/</guid><link>http://ago.mo.gov/newsreleases/2008/AVC_with_Charity_Clothing_owner_Richard_Ferrer_Westrop/</link><description><![CDATA[A Texas business that routinely telephoned Missourians who had asked not to be called in its solicitations will make a payment of $75,000 to the state and develop a series of policies and procedures to ensure further compliance with state consumer protection laws, under a settlement obtained today by Attorney General Jay Nixon. Nixon reached the assurance of voluntary compliance with Merchandise Pick-Up Service, Inc. of Houston, which does business as Charity Clothing; and its owner, Richard Ferrer-Westrop.]]></description><pubDate>Fri, 31 Oct 2008 19:00:00 GMT</pubDate></item><item><title><![CDATA[Attorney General Nixon to Missouri seniors: Watch out for the grandparents scam]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Consumer_alert_for_grandparents_scam_October/</guid><link>http://ago.mo.gov/newsreleases/2008/Consumer_alert_for_grandparents_scam_October/</link><description><![CDATA[Attorney General Jay Nixon says a trick known as the “grandparents scam” has struck at least twice in Missouri in the last few weeks. A central Missouri man used a wire transfer to send $6,000 to a person he thought was his grandson. In reality, the person who called him was a con artist claiming to be his grandchild, saying he needed money to get out of jail.]]></description><pubDate>Wed, 22 Oct 2008 11:00:00 GMT</pubDate></item><item><title><![CDATA[Nixon obtains $100,000 settlement with Chesterfield laser aesthetic business, including restitution for consumers]]></title><guid isPermaLink="true">http://ago.mo.gov/newsreleases/2008/Settlement_with_Sona_Med_Spa/</guid><link>http://ago.mo.gov/newsreleases/2008/Settlement_with_Sona_Med_Spa/</link><description><![CDATA[A Chesterfield business that accepted payment from consumers for laser aesthetic services but failed to provide those services will pay $100,000 in consumer restitution and costs under an agreement obtained by Attorney General Jay Nixon. Nixon’s assurance of voluntary compliance with Laser Aesthetic Institute LLC, which did business as Sona Med Spa, was approved today by St. Louis City Circuit Judge David Dowd. Laser Aesthetic Institute, which is no longer in business, was located at 16216 Baxter Road, Suite 300, in Chesterfield.]]></description><pubDate>Tue, 21 Oct 2008 19:00:00 GMT</pubDate></item>	

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